Privacy policy

GlobalX collects only the trip details and traveller information required to price, book, and support your itinerary. We never sell personal data.

Data we collect

Contact details, passport information, payment metadata, trip preferences, and interaction logs with the concierge.

How we use it

To search fares, hold bookings, issue receipts, comply with visa/immigration requirements, and improve pricing models.

Retention

Booking records are retained for 7 years to satisfy tax and consumer-protection law. You can request deletion of everything else at any time.

Your rights

Access, rectification, portability, and erasure — email privacy@info.globalx.com.sa and we will respond within 30 days.

Last updated · July 2026 · Questions? support@info.globalx.com.sa