Terms of service

By using GlobalX you agree to the following terms. GlobalX acts as a licensed travel intermediary between you and airlines, hotels, transport and tour operators.

Bookings

Confirmations are subject to supplier availability at the time of ticketing. Prices are locked once the Value Proposition Report is paid.

Cancellations

Refund eligibility follows the supplier's fare rules plus our parity guarantee. Service fees are non-refundable once booking has been executed.

Traveller responsibility

You are responsible for valid travel documents, visas, and health requirements at destination.

Liability

GlobalX's liability is limited to the service fees paid. We are not liable for supplier acts, force majeure, or consequential loss.

Last updated · July 2026 · Questions? support@info.globalx.com.sa